Big River Group, LLC

We have had the privilege of working with businesses, non-profit organizations, and school clients for the past 20 years. These experiences have enabled us to build the skills and develop the tools that we are sharing with you. We have multiple planning tools available on our website at www.bigrivergroup.com. Take a tour and use our resources to make your business run WAAAYYY better!

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Location: Saint Cloud, Minnesota

Wednesday, June 17, 2009

Looking Out for #2

What an exciting time! The book that I am writing is almost done!

The title is “Looking Out for #2”. The concept is simple. At one point, I was thinking about my most effective clients and discovered that a key differentiator for those organizations was the presence of a strong, effective #2 person. Your #2 is a key to the success of your business. The person you rely on when you cannot or do not have the time to attend to every bit of the business on your own. You trust and rely upon them to manage your business as if it were their own. These are the people that can:
• Think like an owner
• Model effective, healthy followership
• Understand, promote & help deliver the owner’s vision
• Manage outcomes identified as essential within the strategic plan
• Help other employees to learn, persist, succeed, & thrive
• Learn new skills
• Deal with some role ambiguity

The book will contain chapters that will help owners & CEOs understand...
• How to use a #2 to grow your business
• How to promote them from inside your business, or
• How to find them outside of your business
• What to tell them
• How to get them to “hit their numbers”
• How to reinforce them
• How to talk about their mistakes
• How to get them to think like an owner
• How to keep them

I would like to hear from others about your #2s. Please share your stories about your #2 person & their successes. If you have a story about a #2 employee that did not work out, we would all learn from that, too. I want to study, recognize and celebrate these people, as their contributions are immense, and they don’t typically look for recognition.

Thanks in advance for sending in your stories & stay tuned.