Leading in a Tough Economy

Hope this post finds you all well, working smarter & effectively planning to refine your business as a result of the tougher economy. Here are links to four resources that I found to be plenty useful.

Here is a link on the topic Ways to keep customer loyalty when times are tough
http://www.salesandmarketing.com/msg/content_display/incentive/e3i040c1ac9536ad53c4d326cabd4b6c6ce

Second link: Effectively coaching your employees isn't easy. Take this test to see how your approach stacks up.
http://hbsp.ed10.net/r/1AH6/CKSDK/WL8BJM/CIBEC/LP6KR/PJ/t

Final link: Think Again: Why Good Leaders Make Bad Decisions and How to Keep It From Happening to You
http://hbsp.ed10.net/r/1AH6/CKSDK/WL8BJM/CIBEC/1ZYL7/PJ/t

Great material - happy reading!